Helpdesk for KotD

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PrincessMirkka
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Re: Helpdesk for KotD

Post by PrincessMirkka »

CConnected wrote:
2020-01-28, 11:48
@Ipoman TY FOR the HELP ! I suggest you use PoH=Principle of Help in your name title, like I AM using hehe ;P

Mby start your own Topic and yeah start creating broo!
I have a lot of learning with all those abbreviations wcich are in use here 🤔
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Ipoman
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Re: Helpdesk for KotD

Post by Ipoman »

I created this google docs document for Kingdom of the Dragon FAQ: https://docs.google.com/document/d/1K2e ... sp=sharing

Plan is to include most of the questions and answers that people have in to this document. This way we can save time and give lots of important answers for new members.

If someone wants to get editing rights for the document just PM me your E-mail.

Share the link for people in need of answers. Lets help people to get answers to their questions! :thumbup:
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Libra Dragon 11
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Re: Helpdesk for KotD

Post by Libra Dragon 11 »

Ipoman wrote:
2020-01-29, 17:00
I created this google docs document for Kingdom of the Dragon FAQ: https://docs.google.com/document/d/1K2e ... sp=sharing

Plan is to include most of the questions and answers that people have in to this document. This way we can save time and give lots of important answers for new members.

If someone wants to get editing rights for the document just PM me your E-mail.

Share the link for people in need of answers. Lets help people to get answers to their questions! :thumbup:
I wish I could thank Ipoman for this post a thousand times. :thumbup:
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Wäinämöinen
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Re: Helpdesk for KotD

Post by Wäinämöinen »

I'll be setting up a dedicated helpdesk / trouble ticket system for support requests ASAP. It's based on a simple and efficient software called Trouble Ticket Express, for which I happen to have a license.

There's been a flood of (positive!) developments over here and my TODO queue has grown a bit too long, so it may take up to week or two before the support system is up.
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Re: Helpdesk for KotD

Post by PrincessMirkka »

Ipoman wrote:
2020-01-29, 17:00
I created this google docs document for Kingdom of the Dragon FAQ: https://docs.google.com/document/d/1K2e ... sp=sharing

Plan is to include most of the questions and answers that people have in to this document. This way we can save time and give lots of important answers for new members.

If someone wants to get editing rights for the document just PM me your E-mail.

Share the link for people in need of answers. Lets help people to get answers to their questions! :thumbup:
Great help. Thank you!
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PrincessMirkka
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Re: Helpdesk for KotD

Post by PrincessMirkka »

You really care about the citizens. It is not at all common nowadays.
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Re: Helpdesk for KotD

Post by PrincessMirkka »

Ipoman wrote:
2020-01-29, 17:00
I created this google docs document for Kingdom of the Dragon FAQ: https://docs.google.com/document/d/1K2e ... sp=sharing

Plan is to include most of the questions and answers that people have in to this document. This way we can save time and give lots of important answers for new members.

If someone wants to get editing rights for the document just PM me your E-mail.

Share the link for people in need of answers. Lets help people to get answers to their questions! :thumbup:
Thank you so much. I just shared to Allan54.
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Re: Helpdesk for KotD

Post by PrincessMirkka »

PrincessMirkka wrote:
2020-01-30, 7:52
You really care about the citizens. It is not at all common nowadays.
One can be so happy to be citizen of this Kingdom when governements in our nations treat us everyday more with terror.
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