Helpdesk for KotD

User avatar
Libra Dragon 11
Posts: 1151
Joined: 2019-06-21, 13:47
Has thanked: 1501 times
Been thanked: 5401 times
Zodiac:
Finland

Helpdesk for KotD

Post by Libra Dragon 11 »

I spent a solid 3 hours today solving members' problems in all kinds of things, some yet unsolved. My main job is to publish TDT.

Can we have a helpdesk here at the forum or somewhere more private to take care of members' challenges?

I cannot work as a helpdesk and take care of TDT at the same time.

How can we solve this?
HRH Grand Duchess Libra Dragon, TDT-EIC, WTF, ATs, THW, MR-5, GKK, OA-CO, SA-CADM, 63*OHK-SH, PC, F :wave:

Image
HSF Loaf
Posts: 537
Joined: 2019-05-31, 0:07
Has thanked: 315 times
Been thanked: 419 times

Re: Helpdesk for KotD

Post by HSF Loaf »

Libra Dragon 11 wrote:
2020-01-27, 23:42
I spent a solid 3 hours today solving members' problems in all kinds of things, some yet unsolved. My main job is to publish TDT.

Can we have a helpdesk here at the forum or somewhere more private to take care of members' challenges?

I cannot work as a helpdesk and take care of TDT at the same time.

How can we solve this?
I'm not familiar with the tech side of kinGLI, but it did seem odd that things like "whois" were no longer working. Same with "award" and the like. I myself noticed issues on the order matching on the kinGLI exchanges (like you would sell at a price there is already a bid for, but it wouldn't be matched).

Maybe try to give [mention]Neo[/mention] or [mention]JPB[/mention] a list of the issues you encountered? And maybe they can discuss helpdesk plans as well?
User avatar
Ipoman
Posts: 98
Joined: 2020-01-13, 8:12
Has thanked: 233 times
Been thanked: 278 times
Finland

Re: Helpdesk for KotD

Post by Ipoman »

Libra Dragon 11 wrote:
2020-01-27, 23:42
I spent a solid 3 hours today solving members' problems in all kinds of things, some yet unsolved. My main job is to publish TDT.

Can we have a helpdesk here at the forum or somewhere more private to take care of members' challenges?

I cannot work as a helpdesk and take care of TDT at the same time.

How can we solve this?
Good idea! As there will be more people the will be more problems to solve :D

I could be part of the helpdesk "team" to answer peoples questions. \o_
Hi! I'm Igor Zagabsxcu. Friendly Russian who is better known as mr.189. :shifty:
User avatar
Ipoman
Posts: 98
Joined: 2020-01-13, 8:12
Has thanked: 233 times
Been thanked: 278 times
Finland

Re: Helpdesk for KotD

Post by Ipoman »

Good FAQ page for kingli could also solve part of the problem.
Hi! I'm Igor Zagabsxcu. Friendly Russian who is better known as mr.189. :shifty:
User avatar
Phoenix
Site Admin
Posts: 1462
Joined: 2019-05-27, 13:08
Has thanked: 406 times
Been thanked: 3991 times
Zodiac:
Korea South

Re: Helpdesk for KotD

Post by Phoenix »

Ipoman wrote:
2020-01-28, 7:57
Libra Dragon 11 wrote:
2020-01-27, 23:42
I spent a solid 3 hours today solving members' problems in all kinds of things, some yet unsolved. My main job is to publish TDT.

Can we have a helpdesk here at the forum or somewhere more private to take care of members' challenges?

I cannot work as a helpdesk[/b] and take care of TDT at the same time.

How can we solve this?


Good idea! As there will be more people the will be more problems to solve :D

I could be part of the helpdesk "team" to answer peoples questions. \o_
[/color]


See the difference in energy!! Now, everyone please SUPPORT Ipoman in becoming the helpdesk!

I started by SEND 330000 189! I have little time so I give money! Others, give your TIME! HELP HIM!!!
The Phoenix
User avatar
Libra Dragon 11
Posts: 1151
Joined: 2019-06-21, 13:47
Has thanked: 1501 times
Been thanked: 5401 times
Zodiac:
Finland

Re: Helpdesk for KotD

Post by Libra Dragon 11 »

Phoenix wrote:
2020-01-28, 10:10
Ipoman wrote:
2020-01-28, 7:57
Good idea! As there will be more people the will be more problems to solve :D

I could be part of the helpdesk "team" to answer peoples questions. \o_
[/color]
See the difference in energy!! Now, everyone please SUPPORT Ipoman in becoming the helpdesk!

I started by SEND 330000 189! I have little time so I give money! Others, give your TIME! HELP HIM!!!
Yes, please! All the support to those who have the know-how to help! Many of our members have not been earlier familiar with this kind of way of operating, so there are numerous questions, small and large. Also, we are in constant change, which makes it more challenging.

All the support now to those supporting our members. :heart:
HRH Grand Duchess Libra Dragon, TDT-EIC, WTF, ATs, THW, MR-5, GKK, OA-CO, SA-CADM, 63*OHK-SH, PC, F :wave:

Image
User avatar
Ipoman
Posts: 98
Joined: 2020-01-13, 8:12
Has thanked: 233 times
Been thanked: 278 times
Finland

Re: Helpdesk for KotD

Post by Ipoman »

"See the difference in energy!! Now, everyone please SUPPORT Ipoman in becoming the helpdesk!

I started by SEND 330000 189! I have little time so I give money! Others, give your TIME! HELP HIM!!!"

Thank you!

[mention]Libra Dragon 11[/mention] if you feel now overwelmed of the questions you can now start to send message to people that contact to Ipoman for questions. I think most of the answers will be found on these forum threads and materials. As Kingli is constantly evolving all the answers of course can't be answered as there's not yet right answer :)

This could be organic way for me to start to build FAQ page from the questions people have. :thumbup:
Hi! I'm Igor Zagabsxcu. Friendly Russian who is better known as mr.189. :shifty:
User avatar
Libra Dragon 11
Posts: 1151
Joined: 2019-06-21, 13:47
Has thanked: 1501 times
Been thanked: 5401 times
Zodiac:
Finland

Re: Helpdesk for KotD

Post by Libra Dragon 11 »

Most questions are related right now to how to use the Crypto Kingdom (commands) and what is happening to NREP/REP, and what is VAL. Also, people are asking, how can they best participate in the creation of the Kingdom. KotD requires some learning from participants, and many of them simply do not have the time to read all the posts here. For example right now I am resolving a question, how to pay bills with Bitcoin in Finland. I have no idea. But I try to sort this out.

This is not my comfort area, because I feel responsible for making TDT a great magazine, and these questions take a lot of time to resolve. And I am not adept at all in BTC matters, more like a rookie.
HRH Grand Duchess Libra Dragon, TDT-EIC, WTF, ATs, THW, MR-5, GKK, OA-CO, SA-CADM, 63*OHK-SH, PC, F :wave:

Image
User avatar
Justiina
Posts: 420
Joined: 2019-08-12, 15:01
Location: Finland
Has thanked: 1446 times
Been thanked: 1557 times
Zodiac:
Finland

Re: Helpdesk for KotD

Post by Justiina »

:?: :?: :?: :o :shock: :wtf: :think: :problem: Nice a place for us who have to learn and fast :thumbup:
User avatar
PrincessMirkka
Posts: 214
Joined: 2019-12-30, 2:25
Location: Turku, Finland
Has thanked: 539 times
Been thanked: 748 times
Zodiac:
Finland

Re: Helpdesk for KotD

Post by PrincessMirkka »

Libra Dragon 11 wrote:
2020-01-27, 23:42
I spent a solid 3 hours today solving members' problems in all kinds of things, some yet unsolved. My main job is to publish TDT.

Can we have a helpdesk here at the forum or somewhere more private to take care of members' challenges?

I cannot work as a helpdesk and take care of TDT at the same time.

How can we solve this?
Thank you so much for the answers for our questions ❤❤❤
Post Reply